Standard Orders (No Alterations)

Orders without any alterations are processed within 1 working day which typically takes 5 working days for delivery.
Total estimated timeline: 6 working days (1 day processing + 5 days shipping).

Orders with Alterations

If your order includes any alterations, an additional 2 working days are required for processing before dispatch. Shipping will take 6 working days thereafter.
Total estimated timeline: 8 working days (2 days alterations + 6 days shipping).

Working Days Clause

Please note that working days do not include Sundays and national holidays. Any delays caused due to non-working days will be accounted for accordingly in the delivery timeline.

Shipping Partners

• Domestic: We ship through DTDC to all parts of India.
• International: We also deliver worldwide with reliable and timely service.

Processing Time

• Orders without alterations are dispatched within 2–3 business days.
• Orders with custom sizing or tailored fits are dispatched within 4–5 business days.

Shipping Locations

We ship all across India and to multiple countries worldwide, fulfilling orders from major cities to remote destinations.

Shipping Charges

• India: Free shipping on all domestic orders above 1000.
• International: Shipping charges are calculated based on the package weight and destination.

Delays & Support

• For any delays or issues with your order, please reach out to us directly via WhatsApp at +91 91773 52132.
• Our customer support team will assist with tracking or resolving lost/delayed packages.

Payment Mode

• Cash on Delivery (COD) is not available.
• We accept online payments only via secure gateways. (Razor pay, Payu also UPI and card options are available)

Disclaimer

“Queens Collection is not responsible for delays caused by courier partners or natural disruptions such as weather conditions, strikes, or public holidays.”